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Ecommerce Clerk in El Paso, TX at TreeHouse Foods

Date Posted: 1/13/2019

Job Snapshot

Job Description

Employee Type:

Full time

Location:

TX El Paso

Job Type:

Administration

Job Posting Title:

Ecommerce Clerk

Job Description:

Job Title: E-commerce  - DTC ( Direct to Customer)

Department: Production

Reports to: Production Supervisor



Shift: 1st

FLSA Status: Hourly

Position Summary

Process all DTC internet orders on a daily basis.  This consists of downloading, printing and getting them ready to ship with a UPS Label.  This person will be the contact for any customer service issues, and will stay on top of inventory quantities.  This person will establish a relationship with the customer in order to fulfill their needs.

Responsibilities

Responsibilities

  • Will be responsible to download and print orders from a third party company (Commerce Hub) on a daily basis.
  • Will be responsible to use, update and follow procedures on JDE, Commerce Hub and UPS system
  • Will be responsible to provide directions to the lead of the area to fulfill orders as customer requirements.
  • Will be responsible to maintain extensive communication with warehouse clerk to ask for product or materials.
  • Will be responsible to pack, wrap, and ship customer orders for shipping on UPS Terminal
  • Must be able to confirm orders for shipping in Commerce Hum
  • Must be able to update shipping orders and confirm orders are complete in JDE
  • Must be able to maintain an inventory control of the customer's orders
  • Will be responsible to maintain excellent customer service with our customers at all times, provide general inquiries, tracking confirmation on customer's orders.
  • Must be able to file and maintain customer's orders organized.
  • Will be responsible to enter extensive data entry
  • Other duties as needed

Qualifications

  • High School Diploma or GED Required
  • Must be able to proficiently speak, write and read English. ( Bilingual preferred)
  • Must be able to type 45 WPM
  • Good time management skills – able to meet deadlines
  • Experience in JDE , Commerce Hub and UPS software preferred
  • Must be proficient with Microsoft word, Excel and Power point
  • Good communication skills
  • 2 years of experience in customer service

Additional Requirements

*Must have good communication skills

*Must be able to lift, push pull and carry objects of moderate weight up to 50 pounds.

*Must be able to be seated, standing and walk long distances for extended periods of time.

*Must be able to work in a wide range of temperatures

*Must be able to effectively move around a manufacturing plant which includes but it’s not   limited to stairs, ladders, platforms and equipment.

*Must be able to follow all safety policies and procedures including the use of safety equipment

*Must be able to read, understand and follow written instructions and materials

*Must be able to recognize visual signals, shapes, warning labels or signs

Working Relationship

Internal- Production Supervisor, Quality Control, Warehouse Clerk, and Operations.

External- customers.

Disability Assistance
TreeHouse Foods is an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including those with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to disability-accommodations@treehousefoods.com. In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.

EEO Considerations

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

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